Accessibility statement

This accessibility statement applies to the TBHub website ‘tbhub.co.uk’.

This website is run by the Agriculture and Horticulture Development Board (AHDB). We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Use browser settings or plugins to change colours, contrast levels and fonts
  • Zoom in up to 300% without the text spilling off the screen.
  • Navigate most of the website using just a keyboard.
  • Navigate most of the website using speech recognition software.
  • Listen to most of the website using a screen reader.

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • You cannot listen to, or increase the size of some text that is within chart and diagram images. We are working on supplying these in more accessible formats and provide descriptive text. 
  • You cannot modify the line height or spacing of text.
  • Most older PDF documents are not fully accessible to screen reader software.
  • Not all videos have full captioning. 
  • There’s a limit to how far you can magnify the map on our ‘contact us’ page.
  • Some content is hidden until user interaction takes place. This may not be able to be voiced in a screen reader.
  • Some visual elements such as icons are inserted into the page via CSS and as such may not be read by screen readers, however, these are purely for presentational purposes and have no impact on the meaning of the content they are related to.

Known issues last updated: August 2022

Feedback and contact information

If you need information on this website in a different format, or have any feedback you can email us at info@tbhub.co.uk. In your message please include:

The web address (URL) of the content.

Your email address and name.

The format you need – for example, plain text, braille, BSL, large print or audio CD.

If you need a PDF in an accessible format.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us at info@tbhub.co.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your enquiry/complaint, you can contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

TBHub is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • You cannot listen to, or increase the size of some text that is within chart and diagram images. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). We are working on supplying these in more accessible formats and provide descriptive text.
  • You cannot modify the line height or spacing of text. This fails WCAG 2.1 success criterion 1.4.12 (text spacing)
  • Not all videos have full captioning. This fails WCAG 2.1 success criterion 1.2.2 (Captions (pre-recorded))
  •  Some visual elements such as icons are inserted into the page via CSS and as such may not be read by screen readers, however, these are purely for presentational purposes and have no impact on the meaning of the content they are related to. This fails WCAG 2.1 success criterion 1.1.1 (non-text content)

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. We plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Online maps and mapping services

We use an online map on our ‘contact us’ page, there is a limit to how far you can magnify the map.

We do not plan on making any changes to this because online maps and mapping services are exempt from meeting the accessibility regulations

Essential contact information is provided in an alternative accessible digital manner.

What we’re doing to improve accessibility

We continuously work on enhancements to our website (www.tbhub.co.uk) and content workflows to achieve and maintain AA accessibility compliance for site functionality and all new content.

We provide web accessibility focused training for website editors, including promoting the use of the WAVE extension to test their pages

Preparation of this accessibility statement

This statement was prepared on 1 March 2022. It was last reviewed on 17 July 2023.

This website was last tested on 16 May 2022. All pages of the website were tested using the tools WAVE Web Accessibility Evaluation Tool and the SortSite Web Usability & Accessibility Checker, to ensure they achieved Level AA accessibility compliance.